The main part of the order along with the five way test strips was the SALT cartridge for the hot spring saltwater hot tub.
The communication along with the speed of delivery was terrible.
I ordered the salt cartridge which was listed as in stock and I was supposed to have delivery in 3 days but it ended up taking over 10 days.
I sent 2 emails after I only received the partial order of the five way test strips with no salt cartridge concerning the status of it.
I didn't even receive the courtesy of a reply to either email but in a little over 10 days the salt cartridge finally showed up with no explanation on the extended delivery time.
I'm only about a 100 miles away from the address the item shipped from so apparently they have problems with inventory or processing orders.
The courtesy of a reply to my emails on what the problem was and when I could expect my complete order doesn't seem like it would be too difficult to do.